This template creates a fully automated AI-powered chatbot that schedules appointments directly via Microsoft Outlook using GPT-4, LangChain, and n8n. It can interact with website visitors in real-time, intelligently gather availability, confirm times, collect project details, and create Teams meetings without double-booking. It’s designed to act as a professional executive assistant, representing your business with a friendly, human-like tone while ensuring every booking follows your business rules.
Perfect for consultancies, agencies, and service providers who want a seamless, branded AI chat experience that not only talks to leads but books them straight into the founder’s calendar.
Features
- GPT-4 AI Chatbot — Handles natural conversations with potential clients and understands intent, context, and required details.
- Live Calendar Checking — Fetches real-time availability from Microsoft Outlook for the next 14 days, ensuring no double-booking.
- Business Hour Rules — Automatically restricts bookings to UK business hours (08:00–18:00, Monday–Friday).
- Teams Meeting Creation — Instantly creates 30-minute online meetings via Microsoft Graph API with Teams links.
- Fallback Human Handoff — Sends detailed enquiry emails to your team when the user isn’t ready to book.
- Timezone Awareness — Adjusts scheduling based on the customer’s timezone while maintaining UK time as the anchor.
- Secure Integration — Uses Microsoft OAuth2 for authenticated Outlook API calls.
- Custom Branding — Includes instructions, placeholders, and sticky notes for easy branding and widget integration on your website.
- Conversation Memory — Remembers context across multiple messages in a session for smoother, natural conversations.
- Easy Customisation — Modify business hours, email templates, and chatbot persona directly in n8n without coding.