This workflow automates the handling of contact form submissions from a WordPress site using Contact Form 7. It classifies incoming messages, generates personalized response drafts with AI, and organizes submissions into Google Sheets for easy tracking. By integrating Google Gemini (PaLM) for natural language processing, the workflow ensures efficient, professional, and categorized responses to customer inquiries.
Features
- Webhook Integration → Connects WordPress CF7 form submissions to n8n.
- Data Extraction → Captures key fields (name, email, phone, message).
- Message Classification → Uses AI to categorize inquiries (e.g., Product Info, Order Info, Other).
- AI-Powered Response Drafting → Generates professional, personalized draft replies for each category.
- Email Draft Creation → Automatically prepares drafts in Gmail for review before sending.
- Google Sheets Logging → Stores all classified submissions and response drafts for record-keeping and analysis.
- Customizable Categories → Easily adapt classification categories to business needs.
- Scalable Workflow → Handles multiple inquiry types and routes them to the right response flow.
